Shipping policy

Shipping Information

In-Store PIckup: Free

Canada (via Canada Post)

During the Canada Post strike we will be using different services depending where you are. In town/Mt. Pearl via local courier. Across the island will be courier as well.  Outside of Newfoundland will be either UPS or Fed Ex.

Standard shipping with tracking: $20 for under $250

Free Standard shipping with tracking for $250 and over.
3-9 business days (estimation)

USA (via Canada Post)

Due to the Canada Post strike we cannot guarantee X-Mas delivery to the United States. We will ship during the strike via UPS or Fed Ex. 

Standard shipping with tracking $50 CDN

Free standard shipping with tracking over $750 CDN

7-10 business days (estimation)

Online orders are shipped Monday through Friday from 10 am-6 pm, Newfoundland time, excluding holidays.

Please allow 2-4 business days for processing. All orders will include a tracking number and insurance up to $100 CDN. Once we have shipped your order, you will receive an email notification with tracking information.

Orders that cannot be received (and sent back to Found) for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

Please note that Found Consignment is not responsible for any product loss and/or delays of orders following shipment from our location to the shipping address. Delayed delivery will not give rise to any penalty or indemnity and cannot be used as a reason for cancelling an order.

Found Consignment reserves the right to cancel any order at our discretion.

All shipping prices are in Canadian dollars.
Please note that estimated shipping times do not account for customs clearance.

TAXES & DUTIES

Taxes are not included in the sale price and will be added where applicable by law for all Canadian orders. Orders shipped outside of Canada are not subject to any Canadian sales tax. Please refer to the customs legislation in your country of residence for more information on additional duties and taxes.

Estimated shipping times do not include the customs clearance, and Found is not responsible for any additional duties or taxes. In the case of refusal, the recipient will still be liable for shipping fees, taxes and additional customs and duties.